Rebeca G.

Rebeca G. is a seasoned professional in information technology and customer services, currently serving as Director of Information Technology Customer Services at the Toronto Transit Commission (TTC) since September 2022. Prior experience includes roles such as Information Technology Services Manager at Alterna Savings and Global IT Manager at fabriik, along with various positions at iA Financial Group, where responsibilities included team management, technology procurement, and analysis of service level agreements (SLA) and helpdesk incidents. Rebeca holds a degree in Information System Management from Ryerson University and has an educational background in Cognitive Science from the University of Toronto, complemented by ongoing education at MCIS Language Solutions.