Claudia Camassa

Claudia Camassa currently serves as the Americas Director of Sales Operations Support at Toshiba Global Commerce Solutions, overseeing a team dedicated to Quote to Cash support for various contract types while ensuring compliance and customer satisfaction. With a tenure at Toshiba since October 2014, prior roles included managing Sales Support and Customer Fulfillment teams and leading the implementation of Oracle ERP for Order to Cash processes. Prior to Toshiba, Claudia spent over 16 years at IBM in various leadership positions focused on customer fulfillment and Oracle implementations, driving operational excellence and client satisfaction across global delivery centers. Claudi's extensive background encompasses contract management, process improvement, and cross-functional collaboration to achieve business objectives.