Giacomo Zampolin

Giacomo Zampolin is a seasoned business analyst with extensive experience in various sectors, currently serving as a Senior Business Analyst at Toshiba TEC Germany Imaging Systems since April 2016. At Toshiba, Giacomo leads projects focusing on the collection and analysis of European Service Data to enhance performance and profitability, and develops comprehensive reporting systems for After Sales and Service Operations. Prior experience includes a role as a Strategic Business Analyst at Camso, where Giacomo implemented a global KPI measurement system for on-site service, and a Senior Business Analyst position at bwin.party digital entertainment, where multiple projects were managed, including data mining and retention strategy improvement. Giacomo also gained early experience at IBM as a Marketing BPO, overseeing lead tracking for co-marketing activities. Giacomo holds a degree from Università Bocconi, earned from 2003 to 2008.