Nancy Y. Adams

Nancy Y. Adams, MBA, brings extensive experience in customer service and administrative support, currently serving as an Appointment Setter at Total Attorneys since June 2011. In this role, Nancy is responsible for connecting consumers with attorneys, managing calendars, and providing vital information to both parties. Previous positions include Customer Service Associate at World's Finest Chocolate and Retail Sales Associate at AT&T, where Nancy demonstrated strong customer service skills and handled various administrative tasks. Additionally, Nancy has experience as a Receptionist at Alden Village North, overseeing scheduling and candidate screening for a healthcare facility. Nancy holds a Master's degree in Human Resources Management from Robert Morris Graduate School of Management and a Bachelor's degree in Business Administration from Robert Morris University.