Total.Care provides the high-performance, omnichannel contact center technology healthcare organizations need to manage and route every patient interaction.

We transform fragmented, outdated phone systems into a unified platform that drives efficiency, ensures compliance, and lays the foundation for superior patient service.

Our Core Focus: Closing the loop on care. Seamless communication for a connected patient journey.

A Unified Technology Foundation for Healthcare:
Our cloud-based platform is the engine that manages all inbound and outbound patient traffic:
- Voice (ACD/IVR): Intelligent routing, queue management, and real-time dashboards for optimizing agent performance and reducing patient hold times.
- Omnichannel Inbox: Unifying secure phone, email, fax, text, chat and social messaging communication within a single, compliant agent interface.
- Third-Party Integration: Designed for deep integration with your critical and specialized systems.

Total.Care provides the technology infrastructure. You deliver the connected care.

Total.Care

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Total.Care

Org chart

Teams

Offices

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