Bradley Bates is a skilled Service Desk Manager at boxxe since August 2024, overseeing a team of over 30 technical engineers in a managed services environment. This role emphasizes ITIL best practices, team management including performance and apprenticeship oversight, as well as customer relationship management. Prior experience includes roles at Total Computer Networks, where Bradley served as both 1st Line/2nd Line Support and Service Desk Manager, and at Currys as a Computing Sales Lead. Bradley holds a PDS Apprenticeship, completed between 2015 and 2017.
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