Total Fire Protection
Dionne Richards is an experienced administrative professional with a strong background in customer service and office support. Currently serving as an Administrative Assistant at Total Fire Protection since February 2020, Dionne excels in client interactions and provides essential support to service managers and technicians. Prior experience includes roles at Publicis as a Service Administrator and various receptionist positions at MediaVest and Securitas Security Services USA, Inc., where Dionne developed skills in vendor management, communication, and operational support. Dionne began career in retail as a Brand Representative for Victoria's Secret. Educational qualifications include an Associate's degree in Business Administration and Management from Long Island Business Institute, earned between 2016 and 2020.
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Total Fire Protection
Total Fire Protection (TFP) is one of the most trusted fire and life safety providers in the country. Since 1999, TFP has provided world-class fire and life safety services to hundreds of corporate and municipal clients across the United States. TFP has grown into the industry leader we are today by executing our mission, which would not be possible without our valued employees and customers. We pride ourselves on creating an engaging and rewarding work environment for everyone who works for us. Our employees allow us to provide our customers with world-class fire and life safety services 365 days a year. And we strive to build long-lasting relationships with every client we serve. With that said, our mission is: Embracing Relationships, while keeping you safe and delivering First Class Service. Our core values are as follows: I. 5-ALARM GROWTH Being evolutionary allows us to embrace change, continue to learn, and stay fully engaged for constant improvement. II. TEAM FIRST No matter what challenge we set forth – together we accomplish it better. III. DO WHAT YOU SAY! When your word is what matters most, we deliver on our promises. IV. DO THE RIGHT THING! Building trust, respect, and loyalty is the heart of our culture. V. WE CARE Our passion starts with our employees, our clients, and the community.