Nicole Simser

Nicole Simser has extensive experience in management and customer service, currently serving as Service Manager at Total Fire Protection since December 2020, after holding roles as National Account Manager and Regional Accounts Administration Manager. Prior experience includes working as Project Support Coordinator at Johnson Controls, where responsibilities included project management and billing, and various roles at Tyco SimplexGrinnell, focusing on administrative support, accounts receivable, and payroll processing. Nicole's career also spans customer service training and development at DHL and customer service roles at Airborne Express and HomeAgain. Educational qualifications include a Bachelor's degree in Elementary Education and Psychology from the State University of New York College at Potsdam and an Associate's degree in Liberal Arts from Jefferson Community College.