Silvia Casado Castellà has a diversified work experience spanning various industries. Silvia worked as an Airfreight Operations Manager at Total Freight Worldwide from August 2016 onwards, where they were responsible for import/export coordination, strategy planning, customer service analysis, negotiation with airlines, and team management. Prior to that, they worked at MC TRINTER from November 2009 to July 2016 as an Air Traffic Operator, handling import/export operations, client advising, rate negotiation, budgeting, shipment coordination, and negotiation with international correspondents. From September 2009 to November 2009, they served as the International Customer Service Manager at PARLANE INTERNATIONAL LTD, overseeing client service for Spain, Italy, and Portugal in the decoration and interior design sector. Their responsibilities included telephonic customer support, budgeting, order processing, transportation coordination, issue resolution, billing, and payment tracking. Before that, they worked at BARNATRANS S.A as an Air Traffic Operator from November 2007 to September 2009, where they handled customer relations, budgeting, transportation management, air booking, AWB preparation, and billing for air cargo shipments. Earlier in their career, they worked at INTERCLINIC S.L. as an Administrative/Logistics personnel from July 2006 to September 2007, and at ZARA UK LIMITED as a Head Cashier from April 2005 to July 2006.
Silvia Casado Castellà's education history is as follows:
In 2000, Silvia Casado Castellà obtained a Diploma in Tourism from CETT_UB Tourism & Hospitality, Education/Research. The field of study for this degree was in Tourism, leisure, and nature.
In the same year, they also received a First Certificate in English (FCE) from the British Council Barcelona.
From 2005 to 2006, they attended Westminster Kingsway College, where they completed a course in English (Advanced). The field of study for this course was in English language and literature.
In 2006, Silvia attended the Istituto Italiano di Cultura di Barcellona, where they achieved a Livello 5 (Avanzato) qualification. The field of study for this qualification is not specified.
In 2020, Silvia Casado Castellà underwent training in Mindfulness at the Consorci per a la Formació Continua de Catalunya. The focus of this training was on techniques for decision-making.
In 2021, they obtained a Diploma in Leadership Skills from ADAMS Formació. The degree focused on developing leadership abilities in a business context.
Currently, from 2022 to 2023, Silvia is undertaking a Master of Business Administration (MBA) degree at EAE Business School, specializing in Administration and General Management.
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