Thais Fernandes

Thais Fernandes is an accomplished operational manager with over seven years of experience in the insurance industry. Currently serving as the Director of Operations at Total Scholastic Solutions since February 2024, Thais previously held the position of Operations Manager at Global Benefits Group since May 2016, where expertise includes overseeing a global assistance division across 120 countries. Thais's background encompasses roles such as Clinical Case Manager and Case Manager, emphasizing quality patient care and simplifying insurance processes. Additional experience includes participation in the Women’s Leadership Program at Bonfire and clinical administration positions, demonstrating a strong foundation in health services and medical assistance. Thais holds a Bachelor of Science in Nursing from Miami Regional University and an Associate of Science in Health Services Administration from Miami Dade College, along with a diploma in Medical/Clinical Assistance from Everest Institute.