Jake Barnett is an experienced Global Business Leader currently serving as the Head of Global Rostering at Totalmobile Ltd, where they lead rostering support teams across public and commercial sectors. Previously, Jake held various management roles, including Strategic Client Services Manager at Ascensos and Head of Contact Centre at Sensée, where they successfully managed complex service operations and drove digital transformation initiatives. With a strong emphasis on operational efficiency and client satisfaction, Jake has consistently demonstrated a commitment to excellence in service delivery across diverse sectors. They also contributed to strategic planning and performance optimisation in senior management roles at CEL Solicitors and HGS - Hinduja Global Solutions.
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