Melissa Petito

Melissa Petito has a diverse work experience spanning multiple roles and industries. Melissa'smost recent position was as an Inside Sales Account Executive at TotalPass Brasil, where they were responsible for strategic and consultative sales, prospecting clients through cold calling and outbound methods, as well as handling qualified leads from the SDR's and Growth team. Prior to this, Melissa worked as an Analyst of Customer Experience at TotalPass Brasil, focusing on providing excellent customer service across various channels, presenting customer problems to the relevant teams, and delivering on performance goals. Melissa also served as an Implementation Analyst at TotalPass Brasil, where they assisted in creating materials for marketing campaigns and field actions, coordinated with HR partners, provided support to clients, and traveled nationally for company events.

Before joining TotalPass Brasil, Melissa had experience as a Receptionist at Smart Fit and as an Administrative Assistant at ACADEMIA SAN DIEGO AMERICAN FITNESS, where they handled administrative and financial tasks, organized documents, and provided customer service. Melissa also worked at Runner Academias as a Sales Consultant and Receptionist, and at TR Garcia Imóveis as an Administrative Assistant, where they focused on customer service, administrative tasks, and organization.

Overall, Melissa's work experience demonstrates their strong customer service skills, ability to handle administrative tasks, and proficiency in sales and account management.

Melissa Petito attended Universidade Anhembi Morumbi from 2021 to 2022, where they pursued a degree in Gestão Comercial, specializing in Administração, Negócios e Marketing. In addition to their educational background, Melissa has also obtained several certifications from Academia Runner. These certifications include "Rotinas administrativas diárias" in September 2015, "Como criar empatia com o cliente" in August 2015, "Recepção e atendimento aos clientes" in May 2015, and "Workshop de Vendas" in March 2015.