Leonardo Calsan is a Senior Services Analyst at TOTVS Moda, where they focus on requirement gathering, project implementation, and stakeholder training. With a background that includes positions such as Technical Project Coordinator at Toshiba Global Commerce Solutions and 2nd Level Support at IBM, Leonardo has developed extensive expertise in system deployment and technical support for retail clients. They hold a bachelor's degree in Mechatronics, Robotics, and Automation Engineering from Universidade Bandeirante Anhanguera, along with technical diplomas in Automotive and Electronics. Their past projects span major retailers such as Wal Mart and C&A, reflecting a strong commitment to driving successful technology implementations.
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