Victor Barroso has a diverse background in customer experience and administrative management, with significant experience in technical support roles. At 99, Victor served as a Senior Customer Experience Analyst, focusing on digital payment platform support, technical issue resolution, and cross-functional collaboration to enhance user experience. Prior to that, Victor worked at TOTVS as both a Tech Support N1 and N2 for the RD Station business unit, handling escalated technical tickets, bug documentation, and providing critical customer support. Earlier experience includes serving as an Administrative Manager at Rodrigues Lucena Advocacia. Victor holds a Bachelor’s degree in Law from Estácio.
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