Vinìcius P.

Vinìcius P. is an experienced IT professional with a strong focus on technology management and customer success. Currently serving as Manager of Customer Success Cloud at TOTVS since March 2024, Vinìcius has previously held leadership roles such as Head of IT at Grupo Elfa and Descarpack, where responsibilities included overseeing IT integration and spearheading digital transformation initiatives. With a solid background in managing technology teams across various locations, Vinìcius has achieved significant improvements in ERP processes, productivity enhancements, and successful project implementations. Education includes advanced degrees in consumer experience management and technology-driven leadership, complemented by numerous certifications in project management and IT disciplines.