Mona Najem is a PMO Manager at touch Lebanon, bringing extensive experience from her roles within the telecommunications industry. Mona has worked effectively in project governance and team leadership, and is recognized as an ITIL Expert certified trainer. Mona has held multiple positions at touch Lebanon, progressing from a Value-Added Services Engineer to a PMO Manager from 2005 to 2011. Mona holds a Bachelor's degree in Electrical and Electronics Engineering from Beirut Arab University, completed between 1994 and 1999, and has pursued further training in ITIL and Microsoft Operations Framework.
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