Megan MacAulay

Megan Macaulay is a seasoned professional with extensive experience in product operations and customer experience management. Currently serving as Senior Manager, Product Operations at TouchBistro since 2022, Megan previously held several key roles at LMN (Landscape Management Network) from 2015 to 2021, including Senior Director of Customer Experience, where a unified customer journey vision was created, and Director of Customer Implementation & Training, responsible for developing the LMN Academy's training program. Earlier experience includes a position as Operations Project Coordinator at TBG Environmental, where project coordination and RFP submissions were managed. Megan holds a Bachelor of Honours in Business Communications from Brock University, earned in 2012.