Ciera Headley

Quality Assurance Analyst at TouchNet, A Global Payments Company

Ciera Headley has a diverse work experience. From 2019 to the present, they have worked as a Quality Assurance Analyst at TouchNet Information Systems, Inc. Prior to that, from 2017 to 2019, they were a Test Analyst at Cerner Corporation. In this role, they created and maintained manual and automated testing processes, collaborated with various stakeholders, logged defects, and served as a solution expert. Before joining Cerner Corporation, from 2014 to 2016, they worked at the University of Iowa as an Information Technology Consultant and a Software Developer. In these roles, they assisted in troubleshooting networking issues, completed software projects, trained others, managed and maintained a website, and developed and debugged code using various programming languages.

Ciera Headley holds a Bachelor's degree in Communication and Media Studies from the University of Iowa. Ciera also has another Bachelor's degree in Computer Science from the same institution. In addition to their formal education, Ciera has obtained several certifications, including Excel 2016 Essential Training and Technical Writing: Quick Start Guides from LinkedIn, as well as API Testing and Validation from Udemy. Ciera also completed a course on Developing SQL Databases from Udemy in August 2019.

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