SP

Sam Passer

Vice President Of Client Experience at TouchNet, A Global Payments Company

Sam Passer has a diverse work experience spanning several industries. Sam currently holds the position of Vice President of Client Experience at TouchNet, a Global Payments Company, since June 2021. In addition, Sam serves as a Member of the Board of Directors for Onboardability since November 2015.

Prior to their current roles, Sam has held various positions at different companies. At City of Overland Park, starting from December 2021, they serve as a City Council Member representing the residents of Overland Park. Sam is the Vice Chair of the Community Development committee and a member of the Financial Administration and Economic Development committee.

At Cox Automotive Inc., Sam held multiple roles, including Senior Director of Strategic Execution and Program Management, responsible for operationalizing the strategy for the Dealer Software Solutions solution set of brands from September 2020 to June 2021. Before that, they served as an Associate Vice President of Operations and Associate Vice President of Client Onboarding, leading a large team focused on bringing new clients onto VinSolutions and Xtime products.

Sam also has experience at CommunityAmerica Credit Union as Vice President - Program Services, where they played a pivotal role in modernizing the digital experience provided by the company. Sam was responsible for developing a mobile offering and improving the consumer-facing website's design and user experience.

During their tenure at H&R Block, Sam served as a Program Director in the Client Innovation Lab, where they focused on mobile applications, third-party partnerships, and the innovation process. Sam also served as a Manager in Banking Technology, delivering innovative products leveraging the company's banking charter and tax office delivery channel.

Earlier in their career, Sam worked as a Senior Consultant at Blue Canopy, streamlining internal operations for the company and creating business development proposals. Sam started their career at Accenture, specializing in post-merger integration and implementing customer relationship management solutions for large bank mergers.

Overall, Sam's work experience showcases their expertise in client experience, board leadership, strategic execution, program management, operations, onboarding, digital innovation, and post-merger integration.

Sam Passer attended Drake University and received a Bachelor of Arts degree in Political Science/History. The duration of their education and any previous educational experiences are not provided.

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Timeline

  • Vice President Of Client Experience

    June, 2021 - present