Brad Boyle currently serves as the Assistant Director at TouchPoint Support Services, a position held since November 2022. Prior to this role, Brad held several leadership positions, including Site Director at Everise from September 2018 to January 2022 and Director of Outsourced Services, Customer Care at The Hertz Corporation from October 2013 to April 2018. In this capacity, Brad oversaw all Customer Care outsourced relationships across multiple brands, managing negotiation of contracts and implementation of outsourcing strategies. Additionally, from March 2006 to September 2013, Brad worked at Dollar Thrifty Automotive Group, initially as Senior Director of Reservations and On-Rent Services, overseeing call center operations for both Dollar and Thrifty brands, among other roles. Brad's career began at Dollar Rent a Car, where various positions were held, including Sales Representative and Training Instructor. Brad is an alumnus of Tulane University.
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