Darryl H.

Darryl H. has a vast amount of work experience in various managerial roles. Darryl began their career in 1998 at Ford Motor Company, where they worked as a Customer Service Manager, Retail Marketing Manager, and Dealer Wholesale Manager in the Northwest Region. In these roles, they focused on improving customer satisfaction, managing key channel relationships, and developing and managing the company's wholesale and heavy repair marketing strategy.

In 2007, Darryl joined Cold Jet as a Manager of Customer Service and Inside Sales. Darryl later transitioned to become the Manager of Global Quality Assurance, where they established and led the Quality Assurance department. During their time at Cold Jet, Darryl also served as the Director of Global Project Management, where they established and led the Project Management Office for the Americas, Asia, and Europe.

Most recently, Darryl worked at Touchstone Group Associates as the Director of Program Management & Operations. In this role, they led a multi-location Agile team in the development of complex software solutions. Darryl was responsible for collecting, prioritizing, and converting stakeholder requests into actionable product roadmaps. Additionally, they successfully managed the commercialization of a subscription-based, multi-tenant software product from concept to implementation.

Overall, Darryl H. has demonstrated strong leadership skills and expertise in project management, quality assurance, customer service, and marketing throughout their career.

Darryl H. completed their Bachelor of Science degree in Business with a focus on Marketing at Miami University from 1992 to 1998. In addition to their undergraduate degree, they also obtained a Six Sigma Green Belt (CSSGB) certification from the American Society of Quality (ASQ) in February 2006 and a Project Management Professional (PMP) certification from the Project Management Institute (PMI) in April 2012.