John Barros

John Barros has a strong background in sales support and business operations within the telecommunications industry, showcasing over 20 years of experience. Currently serving in a Business Support role at TouchTone Communications since April 2018, John previously held the position of Senior Sales Support Manager at Impact Telecom, where support for commercial OTT services was a key focus. John's extensive career at TNCI from 2003 to 2015 included roles such as Sales Support Manager and Supervisor of Agent Support, demonstrating progressive leadership and management skills. John began in customer care as a Lead Customer Care Representative and possesses a Bachelor's degree in Computer Science from Bridgewater State University, earned between 1998 and 2001.