Theresa Kong is a skilled UX/UI Designer with a strong background in enhancing user experiences across mobile and web applications. Currently at TourHero since August 2021, Theresa leads design initiatives and collaborates with development teams to refine user engagement. Previously at Errunds, Theresa implemented usability testing resulting in a 91% user engagement rate and established a design system for future interns. As a UX/UI Design Intern, Theresa enhanced product designs through wireframes and prototypes while facilitating design reviews to align product direction with user needs. Earlier experience as a Client Service Specialist at Dale Carnegie Training included improving project delivery and managing logistics for multiple courses globally. Theresa holds a B.A. in Psychology from Hunter College and completed specialized training in UI and User Experience Design from Designlab and General Assembly.
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