Leslie Castromayor

Leslie Castromayor is an experienced professional with a diverse background in customer experience, community management, marketing, graphic design, and case management. Currently a CX Agent at Tovala since May 2017, Leslie is skilled in managing customer inquiries through email, online chat, and phone, utilizing CRM software to maintain accurate records. Previous roles include Community Manager at Creative Women's Co., Marketing Manager at SweatVac Performance Wear, and Graphic Designer at NinjaPaper. With a Bachelor of Arts in Fashion/Marketing from The Art Institutes and a Bachelor of Applied Science in Sociology from DePaul University, Leslie combines creative and analytical skills, excelling in digital marketing, content creation, and customer service.