Charles Lepage

Quality Review Analyst III at Tower Hill Insurance Group

Charles LePage has a diverse work experience spanning over several industries. Charles started their career in 1983 at Publix Super Markets, where they worked as a Grocery Team Leader, managing inventory control and leading a team of employees until 1999. In 2000, they joined AOL as a Customer Care Consultant, where they successfully grew a diverse client base by delivering relevant solutions and improving customer experience. In 2002, Charles joined Tower Hill Insurance Group, initially working as a Customer Service Representative before progressing to the role of Quality Review Analyst III and Personal Lines Underwriter III. Throughout their time at Tower Hill, they supported customers, assisted agency partners, and conducted user acceptance testing. Additionally, Charles has also been the owner of ComicList.com since 1995, where they created and maintained the website, eventually selling it to GoCollect in 2014. Charles currently serves as an independent contractor for the site.

Charles LePage attended Florida State College at Jacksonville from 1983 to 1984. The degree name and field of study for this period are unknown. Additionally, they obtained certifications including Lean Six Sigma Yellow Belt (ICYB) from Tower Hill Insurance Group in July 2022, as well as various insurance-related certifications such as AINS: Associate in General Insurance, AIS: Associate in Insurance Services, API: Associate in Personal Insurance, and INS: Program in General Insurance from The Institutes. The specific months and years of obtaining the insurance certifications are not provided.

Links


Timeline

  • Quality Review Analyst III

    March, 2002 - present