Tower Limited is a New Zealand-based company, which is engaged in the provision of general insurance. The Company operates in two geographical segments: New Zealand and the Pacific region. The New Zealand segment consists of general insurance business written in New Zealand. The Pacific Islands segment includes general insurance business with customers in the Pacific Islands written by Tower Insurance Limited subsidiaries and branch operations. The Company offers car insurance, content insurance, house insurance, business insurance, travel insurance and others. Its Other insurances include motorbike insurance, boat insurance and caravan insurance It offers a mobile application, SmartDriver, which help users manage their driving by giving them tips along the way. SmartDriver application collects basic driving information through the sensors within users' smartphone, including the accelerometer and the global positioning system.

Insurance

Tower Ltd

This department focuses on optimizing customer engagement and overseeing commercial strategies.

Customer Operations

The Software Development Team at Tower Ltd is responsible for designing, developing, and maintaining innovative software solutions that enhance the company's general insurance offerings. They focus on creating user-friendly applications, such as the SmartDriver app, to improve customer experience while ensuring robust backend support and data management. This multidisciplinary team collaborates to implement automation, improve system performance, and ensure the reliability of software applications across both the New Zealand and Pacific regions.

Software Development Team

This department focuses on analyzing business processes and data to support decision-making and strategic improvements.

Business Analysis

This department focuses on ensuring the quality and reliability of products through rigorous testing and validation processes.

Quality Assurance

This department focuses on overseeing and optimizing the processes involved in managing insurance claims.

Claims Management

The Data and Analytics Team at Tower Ltd is responsible for leveraging data to drive decision-making and enhance customer experiences across the company's insurance products. This team collects and analyzes data from various sources, including user interactions with the SmartDriver application, to identify trends and insights that inform strategic initiatives. By employing advanced analytics and business intelligence tools, they ensure the accuracy of data reporting and contribute to the continuous improvement of service offerings in both New Zealand and the Pacific region.

Data and Analytics Team

The Finance and Accounting Team at Tower Ltd is responsible for managing the company's financial health and ensuring compliance with regulatory requirements across its New Zealand and Pacific segments. This team oversees financial reporting, budgeting, and strategic planning, while also monitoring risks and ensuring effective financial operations. They play a crucial role in supporting business decisions through financial analysis and insights, thereby contributing to Tower Ltd's overall growth and sustainability in the general insurance market.

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Other teams

Software Development Team

Business Analysis

Quality Assurance

Claims Management

Data and Analytics Team

Finance and Accounting Team