Lauren Galanti

Lauren Galanti is a skilled professional with a diverse background in public relations, customer care, client operations, quality assurance, and education. Currently serving as a Public Relations Assistant and previously as a Customer Care Associate at Townhouse since March 2023, Lauren has demonstrated proficiency in managing customer inquiries and ensuring high standards of client service. Prior experience includes working at Securitas Security Services USA, Inc., where Lauren functioned as a Client Operations Specialist and Quality Assurance Specialist, providing support and training on internal systems and maintaining quality service standards. Additional roles at Soccer Zone USA, Hudson Montessori, and the West New York Board of Education involved overseeing customer relations, teaching, and supporting educational programs. Lauren holds a Bachelor of Arts in Elementary Education and American Studies from Saint Peter's University.