Francisco Javier Guzman Hernandez

Francisco Javier Guzman Hernandez is an experienced automotive professional with a solid background in aftersales management and customer service. Currently serving as Service and Parts Manager at Toyota de México since April 2024, Francisco has previously held key positions such as Aftersales Manager at Chirey México and Customer Service Jr. Manager at Mercedes-Benz México. Francisco's tenure includes roles as Gerente de Zona Posventa at INFINITI Motor Company and Nissan Motor Corporation, where responsibilities encompassed managing fixed operations and enhancing customer service standards. Francisco's career began in post-sales advisory roles, contributing to quality assurance and customer satisfaction in service operations. Francisco holds a degree in Automotive Engineering from Instituto Politécnico Nacional, awarded in 2013.