Frank Grosser

Technical Product Manager, Customer Service Toyota&lexus at Toyota Deutschland

Frank Grosser is an accomplished Technical Product Manager at Toyota Deutschland GmbH, specializing in customer service for Toyota and Lexus vehicles in the German market since January 2016. With a strong background in technical field quality service from Toyota Motor Europe, where responsibilities included early detection of priority issues and communication between European headquarters and local distributors, Frank has demonstrated expertise in quality assurance, campaign handling, and accessory development. Prior to Toyota, experience as a development engineer at Johnson Controls focused on airbag systems, and as a construction site manager at Eisenmann Maschinenbau KG involved overseeing the assembly of coating plants. An automotive technician background was established at Auto Becker Klausmann, complemented by a degree in mechanical engineering from Hochschule Anhalt.

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