Ilyas B. is a seasoned IT professional with extensive experience in consulting and customer service. Currently serving as a Senior IT Consultant at Toyota Deutschland GmbH since November 2020, Ilyas has previously held consulting roles at HDI Systeme AG and thyssenkrupp Steel. Prior to this, Ilyas worked at Deutsche Telekom, providing 2nd level support in network and line diagnostics, and led the Erasmus project at Westfälische Hochschule. Additional consulting projects at thyssenkrupp included specialized work in Identity Management and SAP ABAP Coding Guidelines. Early career experience at Nothelle Call Center Services GmbH involved customer service and sales for Vodafone products, achieving recognition as a high performer in dialog marketing and acting as a Key Agent representing team leadership.