Toyota Material Handling
Shannon Pope is a seasoned professional with extensive experience in business development and customer experience management. Currently serving as a Business Development Analyst at Toyota Material Handling since May 2019, Shannon previously held significant roles, including Manager of North America Customer Experience Centers at Hill-Rom, where strategic oversight resulted in a 25% increase in customer program participation and a notable enhancement in customer satisfaction ratings. Shannon's earlier experience includes roles as a Credit Analyst and Customer Advocate at Hill-Rom and as a Credit Analyst at Omnicare Inc., where expertise in accounts receivable and financial management was demonstrated. Shannon began a career in sales as an Account Executive with Beneficial Financial Group, consistently achieving top sales performance while managing client relations. Educationally, Shannon holds a Bachelor of Business Administration from Indiana Wesleyan University.
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