Thabang Mokoena is an experienced manager specializing in dealer parts operations and development, currently serving as Manager: Dealer Parts Kaizen at Toyota SA since January 2017. Responsibilities include optimizing dealer parts business, managing dealer order patterns, ensuring safe practices, preparing training materials, and tracking key performance indicators to enhance customer satisfaction. Previously, Thabang held the position of Manager: Dealer Development at Toyota SA, where similar responsibilities were undertaken. Earlier career roles include showroom management and sales coordination at companies such as Dawn Limited and Cobra Watertech. Thabang holds a Post Graduate Diploma in Project Management from MANCOSA, a degree in Business-to-Business Marketing from the University of South Africa, a Bachelor of Sciences in Biological Sciences from the University of KwaZulu-Natal, and initially pursued a Bachelor of Medicine, Bachelor of Surgery at the University of Cape Town.
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