Peter O'Brien

Peter O'Brien is an experienced professional with a strong background in end-user services and technical support management. Currently serving as the Global Head of End User Services at TP ICAP since May 2019, Peter manages day-to-day support for internal broking and non-broking employees. Previously, Peter held the position of Technical Services Manager at Telefonix Voice & Data, leading teams across service desk and IT support. Notable past roles include Interim Head of End User Computing & Voice Services at Direct Line Group and extensive tenure at Citi as Head of Global Premium Client Service Centre, where leadership encompassed technology teams exceeding 65 staff. Peter began a distinguished career in the British Army, serving in the Royal Corps of Signals for over two decades.