TP Infinity, the digital arm of Teleperformance, is comprised of a diverse team of more than 650 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 20+ countries across North & South America, Europe, Asia and Africa who are united by a common purpose: to push the boundaries of CX.

Business Development

Data Center

Technology

Telecommunications

TP Infinity

TP Infinity's headquarters in Paris, France

Temitayo Shittu

Pilar Arnaldo Pérez

Over Cifuentes

Frida Galvez

Nermien Emad

Mohamed Fahmy

Mohamed Fathy

Peter Safwat

The Customer Experience and Innovation team at TP Infinity focuses on enhancing and evolving the customer journey through creative solutions and advanced data analytics. They lead initiatives to innovate client engagements, optimize customer interactions, and ensure successful CX project implementations. This team leverages cutting-edge technology and social media insights to drive customer satisfaction and loyalty.

Customer Experience and Innovation

The Leadership Team at TP Infinity steers the strategic direction and operational excellence of the company. Composed of top executives overseeing various regions and functions, they collaborate to drive growth, innovate customer experience (CX) solutions, and ensure financial stability across global markets. Their collective expertise and decision-making are pivotal in pushing the boundaries of CX and maintaining TP Infinity's competitive edge.

Leadership Team

This department focuses on the creation and improvement of products through innovative research and customer insights.

Product Development

This department focuses on providing expert consulting services and tailored solutions in cloud technology and cybersecurity.

Consulting Solutions

The Business and Strategy team at TP Infinity focuses on developing and executing data-driven strategies to enhance customer experience (CX) across various regions. Comprising a Global Business Analyst, a CX Engagement Specialist, and a C&B and Workforce Analytics Supervisor, the team analyzes market trends, optimizes workforce efficiency, and implements innovative CX solutions to drive business growth and operational excellence.

Business and Strategy

The Tech & Engineering team at TP Infinity focuses on leveraging cutting-edge technology to enhance customer experience (CX). The Senior AI Engineer develops sophisticated algorithms and machine learning models, the Content Architect designs and structures digital content for optimal engagement, and the Application Developer builds and maintains innovative applications that drive seamless user interactions.

TP Infinity

Org chart

Teams

Customer Experience and Innovation

Leadership Team

Product Development

Consulting Solutions

Business and Strategy

Tech & Engineering

Offices

TP Infinity

Org chart

Teams

Customer Experience and Innovation

Leadership Team

Product Development

Consulting Solutions

Business and Strategy

Tech & Engineering

Offices

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