TP Vision
Mike Jones is an experienced professional in customer care and technical service management, currently serving as Customer Care Manager at TP Vision since March 2013, overseeing service for Philips TV, AVA, and Monitors across the UK, Ireland, and the Nordics. Responsibilities include managing service costs, enhancing customer experience, and providing technical product support. Prior roles include Technical Service Manager at RepairTech Ltd, where Mike managed a team of 25 engineers and oversaw quality management and customer account management, as well as Electronics Product Specialist at NEC Europe Ltd, introducing a Pan European Repair Service for various display technologies. Early career experience as a Repair Technician at NEC Technologies focused on the component-level repair of CRT monitors. Mike has a solid educational background from Telford College of Arts and Technology.
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TP Vision
TP Vision is a dedicated TV player in the world of visual digital entertainment. TP Vision concentrates on developing, manufacturing and marketing Philips branded TV sets in Europe, Russia, Middle East, Brazil, Argentina, Uruguay, Paraguay and selected countries in Asia-Pacific. We do this by combining our design expertise and innovative Philips TV heritage with the operational excellence, flexibility and speed of TPV Technology. With these combined strengths, we bring high-quality TV sets to the market: smart and easy to use with sophisticated styling. We believe in creating products that offer a superior TV experience for consumers. With Philips TVs, TP Vision is a global leader in the hospitality market. TP Vision is the exclusive brand licensee of Philips TVs for the above listed countries. The TV Company is 100% owned by TPV, the world’s leading monitor and LCD TV manufacturer, selling and marketing Philips branded TVs in China. The TPV Group has been able to drive its growth over the years by leveraging its economies of scale and core competencies in R&D, manufacturing, logistic efficiency and quality. TP Vision employs close to 2,000 people in several locations around the globe.