Heidi Drayer

Heidi Drayer has extensive experience in operations and account management within the healthcare and financial services sectors. Currently serving as Regional Operations Manager and Office Manager at Tidewater Physicians Multispecialty Group since April 2018, Heidi has demonstrated a strong ability to manage accounts, reconcile financial data, and enhance reporting processes. Previous roles include Senior Patient Account Representative at Sentara Healthcare, where responsibilities encompassed account reconciliation and revenue reporting, as well as positions at SunTrust and Bank of America focused on customer financial services and mortgage retention. With a Bachelor of Applied Science in Healthcare Administration from ECPI University, Heidi combines educational expertise with practical managerial skills.