Sanjay Arora

Sanjay Arora has a diverse work experience spanning multiple industries. Sanjay currently holds the position of Vice President Customer Engagement Strategy at TPx since July 2022. Prior to this role, Sanjay served as the Senior Director - Customer Experience from March 2022 to July 2022 and as the Director - Customer Experience from June 2021 to March 2022, both at TPx.

Before joining TPx, Sanjay worked at Cisco for several years. Sanjay held the role of Customer Success Product Manager, Security from an unknown date to June 2021 and was responsible for integrating customer success capabilities into the corporate vision. Sanjay also served as the Manager of Customer Success, where they established a customer success team and chaired the Stealthwatch Executive Visibility Program. Sanjay started their journey at Cisco as a Customer Success Manager, focusing on ensuring customer value and acting as a liaison between clients and internal stakeholders.

Prior to Cisco, Sanjay worked at Dell SecureWorks as a Service Delivery Executive. In this role, they managed operational aspects and client relationships for managed security services.

Sanjay also has experience at Zee Bra! as Vice President, where they developed marketing strategies, managed the company's web presence, and liaised with suppliers and manufacturers. Additionally, they worked at Healthx, Incorporated as a Senior Project Manager/Information Systems Manager, leading product implementations and client integrations.

Throughout their career, Sanjay has demonstrated strong leadership and expertise in customer engagement, customer success, and strategic planning.

Sanjay Arora holds an MBA in General Management from Duke University - The Fuqua School of Business. Sanjay also has a Masters of Science in Information Technology from Carnegie Mellon University and a Bachelor of Science (B.S.) in Anthropology and Human and Natural Biology from Emory University. In addition, they have several certifications including Certified Information Systems Security Professional from (ISC)², ITIL® Foundation Certification (ITIL v3 Foundation) from ITIL Foundation Certification Training Level, and certifications from Microsoft Certifications and Qualys. The specific years of completion for the certifications are not provided.