Richard Mitchell

Richard Mitchell has a diverse work experience, starting in 1998 as a CRM Consultant at Princeton Consulting. Richard then worked at Mphasis an HP Company as an Associate Vice President and Lead for CRM, CEM & NLP from 2007 to 2015. At Symphony Ventures, they served as an Operations Director from 2015 to 2020, specializing in revolutionizing work processes through automation and innovative service delivery models. Following that, they joined SYKES Digital Services as the Chief Technology Officer, responsible for transforming customer experiences through digital initiatives. From 2021 to 2023, they worked at Sitel Group as the Global Head of CX Technology. Currently, Richard Mitchell is the SVP EMEA at Tquila Automation, leading their business in EMEA and driving transformation services supported by intelligent digital workforce and data capabilities.

Richard Mitchell attended Haberdashers' Aske's Elstree, but no information is provided about the specific dates or any degree or field of study pursued at the school.