Armande B.

Armande B. is an experienced professional currently serving as a Level 2 Engineer Support at Trace One since March 2024 and a wedding planner and décoratrice florale at By Armande since December 2023. Armande has a strong background in project management and customer support, having previously worked at padoa as a Chef de projet support applicatif, where responsibilities included user assistance and technical anomaly resolution. With a history in customer service at Zapp and sales advisory at IPG, Armande demonstrated expertise in client relations and team management in roles at Npower and ACTIVCOM. The educational background includes a Master’s degree in Management of Customer Experience from ICD Business School and a marketing-focused bachelor's degree from Université Paris-Est Créteil.