Alini Moreira

Alini Moreira is a highly experienced professional in Customer Experience and Success management, currently serving as an Especialista em Customer Experience & Customer Success Manager at Track.co since April 2024. Prior to this role, Alini was the Coordenadora de Customer Success at Agroadvance Brasil, focusing on restructuring the Customer Success area to enhance customer engagement and reduce churn. Alini held various positions at Escola Conquer, including Coordinadora de Treinamento, where responsibilities included team management, process improvement, and project leadership. Previous experience includes significant roles at TIM Brasil, where Alini provided training development and implementation for customer-facing teams. Alini holds a degree in Processos Gerenciais from Estácio and a Licenciatura in Ciências from Unifesp. Additionally, Alini actively contributed as a Líder Grupo de Afinidade LGBTI+.