Leonardo Zacharias

Leonardo Zacharias has a diverse background in customer support and graphic design, with current experience as an Analista de suporte ao cliente at Track.co since December 2022, focusing on client communication and demand management. Previously, Leonardo served as a Customer Success Analyst at Queima Diária, where responsibilities included internal communication with community participants and managing engagement initiatives. Additional experience includes roles in customer support at Bagy and Midhaz, providing assistance and educating clients on platform usability and marketing strategies, as well as graphic design roles at Production Eventos and BR Vendas, where design work encompassed promotional materials and social media content. Leonardo holds a degree from Universidade FUMEC, completed in July 2022.