Mark Hart Smith is currently working at Tracker Connect as a Customer Centricity Manager since October 2001. With a background in business process diagnostics, customer experience measurement, and change management, Mark has also held roles such as Cost Accountant and Billing Manager in the past. Prior to Tracker Connect, Mark worked at Africa Pay Television as an Operations Manager and at Mobil Gas Marketing as an Offtake Analyst. Mark holds an MBA from Stellenbosch University and a B.Com dip HRM from the University of KwaZulu-Natal.
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