Aman Jhakhra

Aman Jhakhra is a skilled Technical Support Specialist currently providing Tier 1 software support at TrackoBit and InsightGeeks Solutions Pvt. Ltd. since April 2022, where responsibilities include troubleshooting and maintaining both frontend and backend systems while managing multiple open tickets. Prior to this, Aman contributed to Astel Shipping Agencies as a Sales and Operations Executive from December 2020 to March 2022, focusing on client relationship management, issue resolution, and business development through cold calling. A background in business development as a Business Development Executive at Grand Slam Express Pvt Ltd from August 2018 to November 2019 involved negotiating rates and ensuring customer retention. Aman holds a Master of Commerce in Business, Management, Marketing, and Related Support Services from Indira Gandhi National Open University, complemented by a Digital Marketing Consultant certification from Digiperform and a Bachelor of Commerce from Delhi University. Additional qualifications include a course in computer concepts from the National Institute of Electronics & Information Technology (NIELIT).