Jax Muir

Jax Muir is a Client Support Problem Coordinator at Trackforce since March 2021, responsible for managing complex customer issues and coordinating with various teams to ensure prompt resolution. Jax oversees a prioritized backlog of technical problems, maintains clear communication with stakeholders, and produces detailed incident reports and root cause analyses. Additionally, Jax served as a Diversity and Inclusion Board Member. Previously, Jax worked as a Customer Support Specialist and Customer Service Specialist at Booking.com from May 2018 to January 2020. Jax holds a degree from Brock University.