Bryan McCarthy

Bryan McCarthy is an experienced Technical Support Specialist currently working at Trackunit since June 2018, where responsibilities include managing operations, empowering team members, providing telematics solutions, hosting customer webinars, and facilitating communication between customers and the engineering team. Prior to Trackunit, Bryan served as an IT Desktop Support Specialist at Health Care Service Corporation / Blue Cross Blue Shield, delivering level 1 technical support for over 20,000 users. Bryan's experience also includes roles as a Lab Technician at Southern Illinois University, overseeing computer equipment and students, and an IT Operations Internship at Volkswagen of America, where responsibilities involved computer maintenance and policy management. Bryan holds a Bachelor of Applied Science in Information Technology from Southern Illinois University, Carbondale, obtained in 2017.