Claire Maes is a dedicated professional with extensive experience in customer success, project management, and team leadership. Currently serving as a Scaled Customer Success Manager at Trackunit since May 2025, Claire previously held roles at Dalux, including Support Team Lead and Incident Manager, where responsibilities included team management, incident and release management, and optimizing customer support tools. Claire's earlier positions feature roles in sales coordination and project management, enhancing operational efficiency and client relations at Baluchon and Fondation Carrefour, respectively. With an MSc in Management focused on Sustainability and Corporate Social Responsibility from emlyon business school, Claire combines strong technical skills with a commitment to customer service and effective project execution.
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