Eliot Offutt

Eliot Offutt is a Customer Success Leader with a background in engineering and an MBA. They have held various roles across prominent companies, including Sales Engineer at McAfee and Director of Customer Success at Anaplan and TRACTIAN. Eliot's expertise lies in driving innovation, enhancing customer value, and generating business growth through collaboration with sales teams. They transformed customer success functions and implemented strategies that significantly increased customer retention and service fees. With a focus on leadership and technical excellence, Eliot continues to lead Customer Success efforts in the USA and Canada at TRACTIAN.