Traction Rec
Dillon Higa is an experienced Implementation Manager at Traction Rec, where responsibilities include explaining technical concepts to non-technical staff and designing system configurations based on business requirements. Previous roles at Traction Rec include Team Lead and Business Solutions Consultant. Prior experience includes project management and development at Einstein Law Corp, where Dillon led a team in developing AI smart search technology and implemented a CRM system. Dillon also worked as a Software Developer for a chatbot project at Einstein and held a Graphics Design position at AMS of UBC Vancouver, creating marketing materials. Early career experience includes QA Test Analyst at Best Buy Canada, focusing on POS software testing. Academic credentials include a Bachelor of Arts in Computer Science and Business from The University of British Columbia and foundational studies at Simon Fraser University in Interactive Arts and Technology.
Traction Rec
We empower nonprofit community centers to make a greater impact in their communities using an industry-leading member management CRM. Traction Rec is built on the power of Salesforce to help manage operations, deliver services, and amplify the amazing good that YMCAs, Jewish Community Centers (JCCs) and Boys & Girls Clubs of America (BGCA) bring. Creating positive impact isn't just what we do. It's who we are. Behind our product is what we're most proud of - putting people first. At our core, we're passionate about community and engagement, with our partners, and with each other. Traction Rec has been recognized as Nonprofit Sales Partner of the Year, ISV Partner of the Year, and featured in the 2020 and 2021 Ready to Rocket List.