Dillon Higa

Dillon Higa is an experienced Implementation Manager at Traction Rec, where responsibilities include explaining technical concepts to non-technical staff and designing system configurations based on business requirements. Previous roles at Traction Rec include Team Lead and Business Solutions Consultant. Prior experience includes project management and development at Einstein Law Corp, where Dillon led a team in developing AI smart search technology and implemented a CRM system. Dillon also worked as a Software Developer for a chatbot project at Einstein and held a Graphics Design position at AMS of UBC Vancouver, creating marketing materials. Early career experience includes QA Test Analyst at Best Buy Canada, focusing on POS software testing. Academic credentials include a Bachelor of Arts in Computer Science and Business from The University of British Columbia and foundational studies at Simon Fraser University in Interactive Arts and Technology.