Traction Rec
Matt Symes is an experienced Customer Success Advocate currently serving as a Senior Customer Success Advocate at Traction Rec since October 2019. Symes has held roles at Traction on Demand since August 2018, transitioning from Customer Success Advocate to Quality Assurance Analyst. Prior experience includes positions as a QA Analyst and Junior QA Analyst at PNI Digital Media Ltd from April 2017 to August 2018, and a Fleet Accounting/Purchasing Intern at Seaspan Ship Management Ltd. in July 2015. Early career experience also includes a role as a Sales Representative at Commissionaires BC in the summer of 2014. Matt Symes holds a Bachelor's Degree in Business Administration and Management from Whittier College, completed in 2016, and has attended Simon Fraser University and Catawba College.
Traction Rec
We empower nonprofit community centers to make a greater impact in their communities using an industry-leading member management CRM. Traction Rec is built on the power of Salesforce to help manage operations, deliver services, and amplify the amazing good that YMCAs, Jewish Community Centers (JCCs) and Boys & Girls Clubs of America (BGCA) bring. Creating positive impact isn't just what we do. It's who we are. Behind our product is what we're most proud of - putting people first. At our core, we're passionate about community and engagement, with our partners, and with each other. Traction Rec has been recognized as Nonprofit Sales Partner of the Year, ISV Partner of the Year, and featured in the 2020 and 2021 Ready to Rocket List.