Peggy Fults is an experienced professional with a strong background in customer service and operations management. Currently serving as the Customer Solutions Center Supervisor at Tractor Supply Company since February 2022, Peggy oversees a team of 25-30 associates in a fast-paced contact center, ensuring effective resolution of customer issues and adherence to service levels. Prior to this role, Peggy held various positions at Comdata, including Customer Service Operations Manager and Customer Service Supervisor, demonstrating a long-standing commitment to customer service excellence. Peggy began their career at Nissan Motor Manufacturing Ltd. as a Team Lead before advancing to Risk Analyst Manager, showcasing a diverse range of skills and leadership capabilities across multiple industries.